Kikyar FAQ — All your questions answered, right here

No. Under Kikyar's rules, each person may only hold one account. Attempting to create multiple accounts may result in all accounts being closed and all bonuses being forfeited.

Kikyar is strictly for users aged 18 and above. Age is verified during registration, and KYC must be completed using a national ID or passport before withdrawals. Users under 18 are not permitted to create or use an account under any circumstances.

You can update your password and some contact details directly from Account Settings. However, changes to your name, date of birth, or core identity information require assistance from the support team.

The minimum deposit on Kikyar is just BDT 500. Multiple payment methods are accepted, including mobile banking. Deposits are typically credited to your account instantly.

Kikyar accepts deposits via mobile banking, bank transfer, debit cards, credit cards, and more. Visit the deposit page for the latest list of available payment methods.

Deposits are instant in most cases. Occasionally, processing may take 5–15 minutes due to bank or mobile banking network delays. If your balance hasn't arrived after 15 minutes, contact us via Live Chat with your payment reference number.

Kikyar does not charge any deposit fees. However, your payment provider (mobile banking or bank) may apply their own transfer charges.

Withdrawal requests on Kikyar are typically processed within 3–15 minutes to mobile banking after verification. Bank transfers may take 1–2 business days. VIP members enjoy even faster withdrawals.

The minimum withdrawal amount on Kikyar is BDT 500. KYC verification must be completed before withdrawing, and any bonus balance requires the applicable wagering conditions to be met.

First, make sure your account's KYC verification is complete. If you have a bonus balance, check whether the wagering requirements have been met. If everything looks correct and the issue persists, contact live chat with your transaction ID — it is typically resolved within 1 hour.

Go to Account Settings and select the "Identity Verification" section. Upload clear photos of both the front and back of your national ID or passport. Verification is usually completed within 24 hours. Withdrawals will not be processed without completed KYC.

After registration, your 200% welcome bonus is automatically credited to your account on your first deposit. For example, a deposit of BDT 1000 gives you a total balance of BDT 3000. Wagering conditions must be met before the bonus can be withdrawn.

Yes, but not directly. By playing with your bonus and meeting the required wagering amount, any winnings earned from the bonus can be withdrawn. The wagering requirements for each bonus are detailed on the promotions page.

Cashback bonuses are generally paid out on a weekly or monthly basis. A percentage of your losses during the specified period is returned to your account as cashback. VIP members receive cashback at a higher rate. See the promotions page for full details.

Kikyar offers 5000+ games, including slots, bingo, Live Casino (live roulette, blackjack, baccarat), table games, and virtual sports — all from the world's top game providers.

Absolutely. Kikyar is fully mobile-optimized. You can play comfortably on both Android and iOS devices, either through your browser or the app. All games, deposits, withdrawals, and support are accessible on mobile.

A minimum of 1–2 Mbps is sufficient for slots. For Live Casino games, 5 Mbps or higher will give you the best experience. Kikyar's platform works even on slower connections, though live video quality may be reduced.

Yes. Kikyar uses 256-bit SSL encryption. Your personal information, payment details, and gaming data are fully protected. We never sell or share your data with any third party.

If you notice any unauthorized login or suspicious transactions on your account, change your password immediately and contact support. The support team will temporarily lock the account, investigate the issue, and provide a swift resolution.

Kikyar offers deposit limits, session time limits, Cool-off periods, and Self-Exclusion options. AI-based risk detection and reality check tools are also available. Learn more Responsible Gaming View on page.