Kikyar Terms and Conditions — What You Need to Know Before Using the Platform

1. Introduction

Kikyar is an online gaming and entertainment platform built for users in Bangladesh. By accessing this website or app, creating an account, or using any of our services, you are deemed to have accepted these Terms and Conditions.

Kikyar's rules are clear and fair. We want every member to fully understand the platform before using it. There are no hidden terms — everything is stated in plain, straightforward language.

2. Eligibility & Age Requirements

To register and use a Kikyar account, the following conditions must be met:

• You must be at least 18 years must be.
• You must hold a valid bank account or mobile banking account registered in your own name.
• It is your responsibility to ensure that online gaming is not prohibited under the laws applicable in your place of residence.
• You are registering on your own behalf, not on behalf of anyone else.

Kikyar reserves the right to verify a user's age at any time if there is reasonable suspicion. Providing false information may result in immediate account closure and forfeiture of any remaining balance.

3. Account Registration & Verification

Each person may register only one Kikyar account. If multiple accounts are created by the same individual, all accounts will be closed and any bonuses will be forfeited.

• You must provide your correct name, date of birth, and contact details at the time of registration.
• You are solely responsible for keeping your account password secure.
• KYC verification via national ID or passport is required before any withdrawal can be processed.
• Kikyar accounts are personal and may not be shared with or transferred to another person.

4. Deposit & Withdrawal Policy

The minimum deposit and minimum withdrawal on Kikyar are both BDT 500. Maximum limits vary depending on the payment method and your VIP tier.

• Only deposits made from an account in your own name will be accepted.
• Deposits using third-party payment methods or gift cards are not permitted.
• Withdrawals must be made using the same method as the original deposit, wherever possible.
• For suspicious transactions, Kikyar may place a hold on withdrawals until verification is complete.
• In compliance with anti-money laundering laws, Kikyar is required to report suspicious activity to the relevant authorities.

5. Bonus & Promotion Terms

Kikyar offers a range of bonuses — welcome bonuses, reload bonuses, cashback, and free spins. Each bonus comes with its own terms and conditions.

• Wagering Requirement: Most bonuses require a specified number of wagers to be placed before a withdrawal can be made. This is clearly stated alongside each bonus offer.
• Each member may use a promotion once only.
• A bonus may be restricted to certain games only — full details are available on the Promotions page.
• Withdrawing before the wagering requirement is met will result in the bonus being forfeited.
• Kikyar reserves the right to modify or discontinue any bonus program at any time.
• Bonus Abuse and claiming the same bonus across multiple accounts are strictly prohibited.

6. Game & Betting Rules

All games on Kikyar use third-party certified RNG (Random Number Generator) technology, ensuring every outcome is completely random and fair.

• If a technical error affects a game outcome, Kikyar reserves the right to void the bets for that round.
• Using automated software, bots, or hacking tools will result in immediate account closure.
• Collusion in any game is strictly prohibited.
• In the event of a dispute over a game outcome, Kikyar's server logs will serve as the final and definitive record.

7. Responsible Gaming

Kikyar believes gaming should be a form of entertainment, not a way to solve financial problems. We encourage all our members to play responsibly.

• You can set daily or monthly deposit limits on your own account.
• If you need a break from gaming, you can request a temporary account suspension at any time.
• A Self-Exclusion option is available for those who wish to permanently stop gaming.
• It is your responsibility to ensure that no minors have access to your account.

If you need help with a gaming addiction, please reach out to Kikyar's support team. We are here to assist you without judgement.

8. Privacy & Personal Data

Kikyar takes your privacy seriously. Our full privacy policy is available on a dedicated page.

• Your information is used solely for the purpose of providing our services.
• Your information is never sold to third parties for advertising or marketing purposes.
• All data is secured with 256-bit SSL encryption.
• Kikyar is required by law to disclose information to government authorities when legally obligated to do so.

9. Account Closure & Suspension

Kikyar reserves the right to suspend or permanently close an account for any of the following reasons:

• Registering with false or incomplete information.
• Creating multiple accounts or abusing bonus offers.
• Suspicion of fraud, deception, or money laundering.
• Attempting to breach or exploit platform security.
• Abusive or disrespectful behaviour toward other users.

You may request to close your own account at any time. You will be given the opportunity to withdraw any verified balance before the closure is processed.

10. Changes to Terms

Kikyar reserves the right to update these Terms and Conditions at any time. For significant changes, members will be notified via their registered email address or through an in-platform announcement.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms and Conditions. We recommend checking this page regularly.

11. Contact & Dispute Resolution

If you have any questions or complaints regarding the terms or our services, please contact our support team. Kikyar is committed to resolving all disputes fairly and promptly.

• Start with Live Chat — most issues are resolved within 30 minutes.
• For complex matters, please write to us in detail via email.
• Email: [email protected]