Gaming should be a source of enjoyment — not stress. At Kikyar, we place the highest importance on every player's mental well-being and financial safety. This guide is here to help you enjoy gaming responsibly.
Kikyar's commitment: We will never encourage you to play beyond your means. The right to set your own limits always rests with you.
Responsible gaming means keeping gaming as a form of entertainment — not a solution to financial problems, a source of income, or a way to relieve stress. At Kikyar, we believe that when gaming stops being fun and starts causing pressure, it is time to seek help.
We encourage you to ask yourself before every session — "Am I playing for fun right now, or is there another reason?" This simple question can help keep you on the right track.
Responsible gaming does not mean less fun. In fact, playing within your limits keeps every session enjoyable and leaves you feeling good about coming back the next day.
Only play with money you can afford to lose without it affecting your daily life.
Decide how much you are willing to spend before you start playing — and never go beyond that limit.
Avoid playing for long stretches without a break. Step away for a few minutes every hour.
If you're not in a good headspace, it's best not to play that day.
After a win, resist the urge to put it all back in. Withdraw a portion of your winnings.
Gaming should never take priority over your relationships.
Use our free tools to keep your gaming experience safe
Set a maximum daily, weekly, or monthly deposit limit. Limits take effect immediately once set; any increase is subject to a 24-hour delay.
Takes Effect ImmediatelySet a daily time limit for how long you play. When the limit is reached, your session will end automatically.
AI-AssistedTake a temporary break from 1 day up to 6 weeks. During this time you won't be able to log in to your account, but your balance will remain safe.
Flexible DurationExclude yourself from Kikyar for a minimum of 6 months or permanently. Once this decision is made, it cannot be reversed before the period ends.
Permanent protectionSet a maximum bet amount per round to protect yourself from significant losses.
Real-timeYou will be reminded at regular intervals of how long you have been playing and how much you have spent.
Automated notificationsTo set up these tools, visit Account Settings or get help from the support team.
What We Do to Protect Your Well-being
Kikyar strictly verifies the age of every new account. No one under 18 is permitted to use the platform under any circumstances.
Our Bengali-speaking support team is always ready to help with any gaming-related concerns — without judgment.
Kikyar's AI system automatically sends alerts when risky gaming patterns are detected, and the support team will reach out if further assistance is needed.
Each game's RTP (return-to-player rate), volatility, and cost information is clearly displayed so you can make informed decisions.
You can view your full gaming history, win/loss statistics, and complete spending breakdown at any time.
Reaching out for help with a gaming problem takes real courage. Kikyar's support team will stand by you without any judgment or criticism.
Gaming addiction often develops gradually. Use the signs below to honestly assess yourself or someone you care about. The earlier it is recognized, the easier it is to help.
Spending beyond your budget, chasing losses after a defeat, or being dishonest about your gaming habits.
Spending household money on gaming, losing sleep or appetite, withdrawing from family and friends, or playing with borrowed money.
Don't be embarrassed. Reach out to Kikyar support — we're here to help.
Answer the following questions honestly. If you answer "Yes" to more than three, consider seeking help.
When you tally up at the end of the month, are you finding you've spent too much on gaming?
Do you feel down after a loss and find yourself playing again to try to win it back?
Are you trying to hide your gaming from family or friends?
Do you feel anxious or irritable after a few days without gaming?
Is money for rent, food, or your child's education being spent on gaming?
If you think there's a problem, follow these steps
Start with a temporary Cool-off or Self-Exclusion — it's completely free and takes effect immediately. You can activate it from your Kikyar account settings or by contacting support.
Reach us via live chat or email. Our specialist team speaks Bangla and handles every conversation with complete confidentiality — no judgment, no criticism.
Let a family member or trusted friend know what you are going through. Rather than facing it alone, share it with someone close to you — their support can make all the difference.
If needed, seek guidance from a mental health professional. Kikyar can connect you with the right support organizations. Reaching out for help isn't a sign of weakness — it takes real courage.
If you decide to return after your Self-Exclusion period ends, Kikyar will help you restart with strict limits in place. Take your time — there's no rush.
Kikyar is strictly for users aged 18 and above. If you suspect a child or family member is accessing an online gaming platform, please stay vigilant.
Keep your devices password-protected and never share your credentials with your children.
Never share your mobile banking PIN or card details with your children.
Have an open, friendly conversation with your child about the risks of online gaming.
If you suspect your child is using Kikyar, contact our support team immediately.
Kikyar's responsible gaming team is available 24 hours a day, 7 days a week.
Simple answers to common questions
Responsible gaming means lasting enjoyment, not less fun. Join today and play with peace of mind using our protection tools.